Ornamin One-Handled Thermal Mug with Cone

A2-PR65135
£9.99
£11.99 inc VAT

VAT Exemption Available

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Description

These mugs were invented for people who have problems tipping their head back while drinking. In contrast to cups with nose cut-outs, these mugs with an internal cone are intuitive, so they don’t need any user explanation. Further more they look no different from conventional mugs, thus ensuring that there is no embarrassment about using an adaptive product.

The mugs are also thermal, keeping hot drinks hot, and cold drinks cold over long periods.

Features

  • Internal Cone to Help Users Struggling to Tip
  • Thermal Mug to Keep Drinks Hot or Cold
  • Available in 3 Colours

Guarantee
This product is guaranteed for 12 months, parts & labour from date of purchase. It is covered for any defects or faults within the defined period.

Unfortunately guarantees do not cover accidental damage, product misuse or any callouts resulting from an electrical item being switched off.

Making a Claim
In order to make a claim against your guarantee, for online customers we would recommend they contact us via our usual methods, to discuss the fault and arrange any repairs or replacements.

For In-Store customers, we would advise you to either contact us as above, or to call into one of our showrooms (with the item if possible), the item will then be repaired free-of-charge in our workshop. However if you would like the repair carried out at your home or for it to be collected by DSL, then additional fees will apply, parts and labour will still be free-of-charge.

For larger, non-portable items, are exempt from this charge, and we are able to repair them under guarantee on-site.

Exempted products include; R&R Chairs, Stairlifts, Beds, Hoists and larger Mobility Scooters or Powerchairs.

Repairs
Even outside the guarantee period, we would be happy to repair your mobility item (no-matter, where you originally bought it). These repairs can be carried out in our workshop or at your home (at an additional charge). Please contact us for more information.

Servicing
If you would like an item serviced by our workshop team; this can easily be arranged in-store or via our regular contact methods. Should we discover any faults that will require additional parts or labour charges, will always contact you first, before to discuss possible options.

This product is exempt from VAT if you are chronically sick of disabled, under the VAT act of 1994.
DSL Mobility will take care of all VAT elements, you do not have to reclaim the VAT. You only pay the price excluding VAT, providing you sign the exemption box at the checkout.